Strategies for Active Listening - September 12, 2019

Course #: BI13616
September 12, 2019 | Interactive Web Seminar
11:00 AM - 12:30 PM Eastern
*
$661.50

Course Description

Active listening is an essential skill for the development of our relationships, collaboration, and efficiency in our work. However, active listening is so rarely valued in this fast-paced, increasingly volatile landscape. With each new emerging technology, our skills are not only practiced less, we are losing our ability to listen more rapidly than expected. Active listening is not simply about understanding and storing the content of what another person is saying. It includes being able to hold a focus, attention, and communicate in an authentic and non-verbal manner to another that they have been heard. This web seminar will help learners develop deeper listening skills through a mix of behavioral science techniques, real-life scenarios, and hands-on practice.

Learning Objectives

  • Define the multiple layers of active listening
  • Distinguish between listening for content and active listening
  • Describe and practice listening skills
  • Develop a non-verbal lexicon
  • Apply best practices to real-life scenarios

Who Should Attend

  • Site Managers
  • Sponsor Managers
  • Project Managers
  • Project Leads
  • Principal Investigators
  • Clinical Research Associates

Instructor

Michelle Rothstein, PCC, CPCC

Click here for complete trainer biographies

Registration Fees

$735

Includes up to 20 participants at one site. All participants (up to 20) are eligible for “Certificates of Attendance,” and accreditation, provided that accreditation requirements are met. For groups larger than 20 or for additional sites, please call +1 781.972.5400 or toll-free in the U.S. 800.856.2556 for pricing.

Accreditation Information

Barnett International is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  Participants will receive 1.5 hours (0.15 CEUs) of continuing education credit for full participation, including the completion of a pre-test, post-test, and program evaluation. Barnett International will issue a receipt of completion for earned CEUs within three weeks of program completion.  ACPE#: 0778-0000-18-059-L01-P. Released: 10/18. 

Hold this course at your company! For more information, contact Naila Ganatra at +1 215.413.2471.